This course identifies the main attributes of leadership and shows how these skills can be best utilized in the modern workplace. We look at the leading theories and models concerning leadership (including emotional intelligence, the leadership continuum and situational leadership), and guide the learner in evaluating their own leadership style. The course explains how to tell when team members are engaged, and demonstrates best practice in motivation, delegation, mentoring and empowerment. A multiple-choice knowledge check is included.

Who says you need to go to a classroom to learn? Learning in the digital age should be fun, interactive, and easy to access from anywhere you want. With qLearn, our brand new category of e-learning courses, education is no longer a boring word. Designed and curated with the aspiring entrepreneur in mind, the programmes under qLearn will equip you with all the skills you need to build a business and prepare you to become a leader in a fast-paced business environment.

Our platform offers five languages —English, Arabic, Russian, French, and Bahasa Indonesia (and more to come), and learning is not limited to text-based lessons. Animated videos, drag and drop reinforcement exercises, and different types of multimedia make your learning process interactive and fun. Plus, you are not limited to accessing your programs on a desktop or laptop. You can access qLearn programmes on your mobile (for Android and iOS) so that you can even learn on-the-go, anytime, anywhere.

Terms & Conditions 

1. Your Enrolment Date is the date you purchased your qLearn course from your eStore.
2. You must activate your course within twelve (12) months of your Enrolment Date.
3. After you have activated your course, you must complete it within a 12-month term. 
4. Please change the automated password provided to you after you have used it. In case of forgotten password, you will need to reset it on www.myqlearn.net. 
5. Course extension is available upon request. Please contact [email protected] for more information.

It’s extremely important that a process is in place for the recruitment of new employees, and that this process is followed closely. A procedural framework will help to ensure equality of opportunity, general fairness, best practice and legislative adherence. This suite of two modules explores the recruitment and selection process, including all required actions and the main dos and don'ts. 
By the end of this course the learner will be equipped to follow a best-practice recruitment process with confidence, from the initial stages of the post becoming vacant to making the offer of employment and managing the induction process. We demonstrate how to go about advertising the post, and cover the shortlisting phase and the interview stage in detail.

Who says you need to go to a classroom to learn? Learning in the digital age should be fun, interactive, and easy to access from anywhere you want. With qLearn, our brand new category of e-learning courses, education is no longer a boring word. Designed and curated with the aspiring entrepreneur in mind, the programmes under qLearn will equip you with all the skills you need to build a business and prepare you to become a leader in a fast-paced business environment.

Our platform offers five languages —English, Arabic, Russian, French, and Bahasa Indonesia (and more to come), and learning is not limited to text-based lessons. Animated videos, drag and drop reinforcement exercises, and different types of multimedia make your learning process interactive and fun. Plus, you are not limited to accessing your programs on a desktop or laptop. You can access qLearn programmes on your mobile (for Android and iOS) so that you can even learn on-the-go, anytime, anywhere.

Terms & Conditions 

1. Your Enrolment Date is the date you purchased your qLearn course from your eStore.
2. You must activate your course within twelve (12) months of your Enrolment Date.
3. After you have activated your course, you must complete it within a 12-month term. 
4. Please change the automated password provided to you after you have used it. In case of forgotten password, you will need to reset it on www.myqlearn.net. 
5. Course extension is available upon request. Please contact [email protected] for more information.

This module will help learners to develop an understanding and ability to manage recruitment. We'll demonstrate how human resource planning works in a business environment, and show managers how to plan and implement recruitment in line with legal and organizational requirements.

Who says you need to go to a classroom to learn? Learning in the digital age should be fun, interactive, and easy to access from anywhere you want. With qLearn, our brand new category of e-learning courses, education is no longer a boring word. Designed and curated with the aspiring entrepreneur in mind, the programmes under qLearn will equip you with all the skills you need to build a business and prepare you to become a leader in a fast-paced business environment.

Our platform offers five languages —English, Arabic, Russian, French, and Bahasa Indonesia (and more to come), and learning is not limited to text-based lessons. Animated videos, drag and drop reinforcement exercises, and different types of multimedia make your learning process interactive and fun. Plus, you are not limited to accessing your programs on a desktop or laptop. You can access qLearn programmes on your mobile (for Android and iOS) so that you can even learn on-the-go, anytime, anywhere.

Terms & Conditions 

1. Your Enrolment Date is the date you purchased your qLearn course from your eStore.
2. You must activate your course within twelve (12) months of your Enrolment Date.
3. After you have activated your course, you must complete it within a 12-month term. 
4. Please change the automated password provided to you after you have used it. In case of forgotten password, you will need to reset it on www.myqlearn.net. 
5. Course extension is available upon request. Please contact [email protected] for more information.

Our People Management suite consists of six modules, focusing on probationary procedure, dispute resolution, absence procedure, capability procedure, code of conduct and disciplinary procedures.
The aim of these modules is to guide the learner through various common workplace scenarios, with a focus on people management skills. Practical case studies and regular knowledge checks keep the learner engaged throughout. 

Who says you need to go to a classroom to learn? Learning in the digital age should be fun, interactive, and easy to access from anywhere you want. With qLearn, our brand new category of e-learning courses, education is no longer a boring word. Designed and curated with the aspiring entrepreneur in mind, the programmes under qLearn will equip you with all the skills you need to build a business and prepare you to become a leader in a fast-paced business environment.

Our platform offers five languages —English, Arabic, Russian, French, and Bahasa Indonesia (and more to come), and learning is not limited to text-based lessons. Animated videos, drag and drop reinforcement exercises, and different types of multimedia make your learning process interactive and fun. Plus, you are not limited to accessing your programs on a desktop or laptop. You can access qLearn programmes on your mobile (for Android and iOS) so that you can even learn on-the-go, anytime, anywhere.

Terms & Conditions 

1. Your Enrolment Date is the date you purchased your qLearn course from your eStore.
2. You must activate your course within twelve (12) months of your Enrolment Date.
3. After you have activated your course, you must complete it within a 12-month term. 
4. Please change the automated password provided to you after you have used it. In case of forgotten password, you will need to reset it on www.myqlearn.net. 
5. Course extension is available upon request. Please contact [email protected] for more information.

Meetings are an inescapable part of professional life, and can serve a valuable purpose – from resolving issues to motivating employees. It’s important, therefore, that we know how to structure our meetings effectively.
The Meeting Skills module will provide the learner with the skills they need to plan a meeting, identify objectives, prepare an agenda and put an appropriate structure in place. We’ll also demonstrate how to use control techniques to improve the productivity of meetings, and the best approaches to summarizing agreement and minute-taking. 

Who says you need to go to a classroom to learn? Learning in the digital age should be fun, interactive, and easy to access from anywhere you want. With qLearn, our brand new category of e-learning courses, education is no longer a boring word. Designed and curated with the aspiring entrepreneur in mind, the programmes under qLearn will equip you with all the skills you need to build a business and prepare you to become a leader in a fast-paced business environment.

Our platform offers five languages —English, Arabic, Russian, French, and Bahasa Indonesia (and more to come), and learning is not limited to text-based lessons. Animated videos, drag and drop reinforcement exercises, and different types of multimedia make your learning process interactive and fun. Plus, you are not limited to accessing your programs on a desktop or laptop. You can access qLearn programmes on your mobile (for Android and iOS) so that you can even learn on-the-go, anytime, anywhere.

Terms & Conditions 

1. Your Enrolment Date is the date you purchased your qLearn course from your eStore.
2. You must activate your course within twelve (12) months of your Enrolment Date.
3. After you have activated your course, you must complete it within a 12-month term. 
4. Please change the automated password provided to you after you have used it. In case of forgotten password, you will need to reset it on www.myqlearn.net. 
5. Course extension is available upon request. Please contact [email protected] for more information.

In order for an organization to provide excellent products and services, staff need to perform to the highest of standards – but how will we know when we’re performing well, and how can we identify possible areas for improvement? This is where effective professional feedback comes in. 
Our module will outline the importance of feedback, and illustrate how to seek, receive and use feedback to improve your workplace performance. We’ll also examine the skills needed to give feedback to others and what we have to do to ensure a constructive and valuable experience.

Who says you need to go to a classroom to learn? Learning in the digital age should be fun, interactive, and easy to access from anywhere you want. With qLearn, our brand new category of e-learning courses, education is no longer a boring word. Designed and curated with the aspiring entrepreneur in mind, the programmes under qLearn will equip you with all the skills you need to build a business and prepare you to become a leader in a fast-paced business environment.

Our platform offers five languages —English, Arabic, Russian, French, and Bahasa Indonesia (and more to come), and learning is not limited to text-based lessons. Animated videos, drag and drop reinforcement exercises, and different types of multimedia make your learning process interactive and fun. Plus, you are not limited to accessing your programs on a desktop or laptop. You can access qLearn programmes on your mobile (for Android and iOS) so that you can even learn on-the-go, anytime, anywhere.

Terms & Conditions 

1. Your Enrolment Date is the date you purchased your qLearn course from your eStore.
2. You must activate your course within twelve (12) months of your Enrolment Date.
3. After you have activated your course, you must complete it within a 12-month term. 
4. Please change the automated password provided to you after you have used it. In case of forgotten password, you will need to reset it on www.myqlearn.net. 
5. Course extension is available upon request. Please contact [email protected] for more information.

This module is aimed at anyone who needs to effectively lead a team. It will enable you to identify the basics of good teamwork, which in turn will allow you to improve your team's performance. The module suggests techniques to enable you to establish a team purpose, build team spirit, improve team performance and then assess your own performance as a leader.

Who says you need to go to a classroom to learn? Learning in the digital age should be fun, interactive, and easy to access from anywhere you want. With qLearn, our brand new category of e-learning courses, education is no longer a boring word. Designed and curated with the aspiring entrepreneur in mind, the programmes under qLearn will equip you with all the skills you need to build a business and prepare you to become a leader in a fast-paced business environment.

Our platform offers five languages —English, Arabic, Russian, French, and Bahasa Indonesia (and more to come), and learning is not limited to text-based lessons. Animated videos, drag and drop reinforcement exercises, and different types of multimedia make your learning process interactive and fun. Plus, you are not limited to accessing your programs on a desktop or laptop. You can access qLearn programmes on your mobile (for Android and iOS) so that you can even learn on-the-go, anytime, anywhere.

Terms & Conditions 

1. Your Enrolment Date is the date you purchased your qLearn course from your eStore.
2. You must activate your course within twelve (12) months of your Enrolment Date.
3. After you have activated your course, you must complete it within a 12-month term. 
4. Please change the automated password provided to you after you have used it. In case of forgotten password, you will need to reset it on www.myqlearn.net. 
5. Course extension is available upon request. Please contact [email protected] for more information.

We live in an information age, where data is a key business resource and managing information is a crucial managerial skill. Our e-learning module will examine why information is important and our role as a manager, as well as providing a framework model with which to effectively analyze information needs. 
Users will learn how to develop and support the effective use of information within their team, and how to apply tools and processes designed to improve levels of information management. 

Who says you need to go to a classroom to learn? Learning in the digital age should be fun, interactive, and easy to access from anywhere you want. With qLearn, our brand new category of e-learning courses, education is no longer a boring word. Designed and curated with the aspiring entrepreneur in mind, the programmes under qLearn will equip you with all the skills you need to build a business and prepare you to become a leader in a fast-paced business environment.

Our platform offers five languages —English, Arabic, Russian, French, and Bahasa Indonesia (and more to come), and learning is not limited to text-based lessons. Animated videos, drag and drop reinforcement exercises, and different types of multimedia make your learning process interactive and fun. Plus, you are not limited to accessing your programs on a desktop or laptop. You can access qLearn programmes on your mobile (for Android and iOS) so that you can even learn on-the-go, anytime, anywhere.

Terms & Conditions 

1. Your Enrolment Date is the date you purchased your qLearn course from your eStore.
2. You must activate your course within twelve (12) months of your Enrolment Date.
3. After you have activated your course, you must complete it within a 12-month term. 
4. Please change the automated password provided to you after you have used it. In case of forgotten password, you will need to reset it on www.myqlearn.net. 
5. Course extension is available upon request. Please contact [email protected] for more information.

A must for project managers, this module will demonstrate the skills required to analyze complex problems and plan solutions, with an emphasis on creative and rational decision-making. We'll examine the multifaceted difficulties that can arise in a professional context, and provide the means with which to apply decision-making techniques in assessing possible solutions. We'll also show how to plan and implement the chosen course of action.

Who says you need to go to a classroom to learn? Learning in the digital age should be fun, interactive, and easy to access from anywhere you want. With qLearn, our brand new category of e-learning courses, education is no longer a boring word. Designed and curated with the aspiring entrepreneur in mind, the programmes under qLearn will equip you with all the skills you need to build a business and prepare you to become a leader in a fast-paced business environment.

Our platform offers five languages —English, Arabic, Russian, French, and Bahasa Indonesia (and more to come), and learning is not limited to text-based lessons. Animated videos, drag and drop reinforcement exercises, and different types of multimedia make your learning process interactive and fun. Plus, you are not limited to accessing your programs on a desktop or laptop. You can access qLearn programmes on your mobile (for Android and iOS) so that you can even learn on-the-go, anytime, anywhere.

Terms & Conditions 

1. Your Enrolment Date is the date you purchased your qLearn course from your eStore.
2. You must activate your course within twelve (12) months of your Enrolment Date.
3. After you have activated your course, you must complete it within a 12-month term. 
4. Please change the automated password provided to you after you have used it. In case of forgotten password, you will need to reset it on www.myqlearn.net. 
5. Course extension is available upon request. Please contact [email protected] for more information.

This dynamic course introduces you to a world of letters giving you a solid foundation to build on your writing and presentation skills. You will also acquire the valuable skill of minute writing, greatly helping you take down important points in important settings. 

qLearn’s email stress course teaches you how to be smart in managing your incoming traffic and stay on top of your game. Our introductory social media lessons will allow you to effectively communicate your business through the social media platform. If you’re in need to revise your English grammar and spelling, then this course will not just help you with that, but will also boil down all the complicated rules of the English language into simple steps for you to pick up in no time!

On top of all this, you will learn the art of crafting the perfect, fool proof résumé. By the time you’ve completed this course, you’ll have what it takes to become a successful entrepreneur.

Course Outline:

• Effective Writing
• Effective Minute Writing
• Email Stress
• Getting Started with Social Media
• Presentation Skills
• Spelling, Grammar and Punctuation
• Writing a CV

Who says you need to go to a classroom to learn? Learning in the digital age should be fun, interactive, and easy to access from anywhere you want. With qLearn, our brand new category of e-learning courses, education is no longer a boring word. Designed and curated with the aspiring entrepreneur in mind, the programmes under qLearn will equip you with all the skills you need to build a business and prepare you to become a leader in a fast-paced business environment.

Our platform offers five languages —English, Arabic, Russian, French, and Bahasa Indonesia (and more to come), and learning is not limited to text-based lessons. Animated videos, drag and drop reinforcement exercises, and different types of multimedia make your learning process interactive and fun. Plus, you are not limited to accessing your programs on a desktop or laptop. You can access qLearn programmes on your mobile (for Android and iOS) so that you can even learn on-the-go, anytime, anywhere.

Terms & Conditions 

1. Your Enrolment Date is the date you purchased your qLearn course from your eStore.
2. You must activate your course within twelve (12) months of your Enrolment Date.
3. After you have activated your course, you must complete it within a 12-month term. 
4. Please change the automated password provided to you after you have used it. In case of forgotten password, you will need to reset it on www.myqlearn.net. 
5. Course extension is available upon request. Please contact [email protected] for more information.

It's estimated that up to 75% of us experience some degree of anxiety or nervousness when addressing a crowd. 
This e-learning module has been designed to provide you with the skills needed to deliver a presentation confidently and professionally. Whether you're a narration novice or a seasoned speaker, our course will serve as a best practice guide to creating engaging and informative business presentations. It’s a practical unit, which would complement the skillset of any member of staff. Linking effectively to previous modules where an improvement plan has been created, the delegate is provided the skills with which to present their findings and progress. 


Any management-related subject can be applied to the unit, including sales presentations and staff training.

Who says you need to go to a classroom to learn? Learning in the digital age should be fun, interactive, and easy to access from anywhere you want. With qLearn, our brand new category of e-learning courses, education is no longer a boring word. Designed and curated with the aspiring entrepreneur in mind, the programmes under qLearn will equip you with all the skills you need to build a business and prepare you to become a leader in a fast-paced business environment.

Our platform offers five languages —English, Arabic, Russian, French, and Bahasa Indonesia (and more to come), and learning is not limited to text-based lessons. Animated videos, drag and drop reinforcement exercises, and different types of multimedia make your learning process interactive and fun. Plus, you are not limited to accessing your programs on a desktop or laptop. You can access qLearn programmes on your mobile (for Android and iOS) so that you can even learn on-the-go, anytime, anywhere.

Terms & Conditions 

1. Your Enrolment Date is the date you purchased your qLearn course from your eStore.
2. You must activate your course within twelve (12) months of your Enrolment Date.
3. After you have activated your course, you must complete it within a 12-month term. 
4. Please change the automated password provided to you after you have used it. In case of forgotten password, you will need to reset it on www.myqlearn.net. 
5. Course extension is available upon request. Please contact [email protected] for more information.

This module provides a comprehensive introduction to the day-to-day financial workings of small and medium-sized businesses. We look at the benefits of financial competence, explain the difference between cash and profit and between financial accounting and management accounting. We also look at the purposes and structure of a balance sheet, a profit and loss account and a cash flow statement, and how to use financial statements to discover how a company is performing. Different models and theories are employed throughout to illustrate the various topics, and a multiple-choice knowledge check is included. 

Who says you need to go to a classroom to learn? Learning in the digital age should be fun, interactive, and easy to access from anywhere you want. With qLearn, our brand new category of e-learning courses, education is no longer a boring word. Designed and curated with the aspiring entrepreneur in mind, the programmes under qLearn will equip you with all the skills you need to build a business and prepare you to become a leader in a fast-paced business environment.

Our platform offers five languages —English, Arabic, Russian, French, and Bahasa Indonesia (and more to come), and learning is not limited to text-based lessons. Animated videos, drag and drop reinforcement exercises, and different types of multimedia make your learning process interactive and fun. Plus, you are not limited to accessing your programs on a desktop or laptop. You can access qLearn programmes on your mobile (for Android and iOS) so that you can even learn on-the-go, anytime, anywhere.

Terms & Conditions 

1. Your Enrolment Date is the date you purchased your qLearn course from your eStore.
2. You must activate your course within twelve (12) months of your Enrolment Date.
3. After you have activated your course, you must complete it within a 12-month term. 
4. Please change the automated password provided to you after you have used it. In case of forgotten password, you will need to reset it on www.myqlearn.net. 
5. Course extension is available upon request. Please contact [email protected] for more information.