Gold Vacation Club M'ship + BrilCloud & BrilNet (12 Months)

QVI Club Gold Vacation Membership

QVI Club Gold Vacation Membership


Not everyone has the luxury of time to have a yearly getaway. If you are one of them, our biennial Gold Vacation Membership will suit your needs perfectly!

The QVI Club Gold Vacation Membership entitlement includes:

·         30-years of membership

·         One week of vacation entitlement every alternate year (i.e. 15 weeks/105 nights in total)

·         Access to:

o   QVI Club Home Resorts (;

o   QVI Club Limited Collection Resorts (;

o   XchangeWorld Associated Resorts worldwide (

·         Occupancy for two to four persons only

Other benefits include:

·         The ability to transfer ownership to children, grandchildren and loved ones

·         The option to share or gift your vacation membership to family, friends and associates by simply acquiring a USD 50 Guest Certificate

·         The option to split your one week vacation of 7 nights into 4 nights and 3 nights stay in different participating QVI Club Home Resorts, QVI Club Limited Collection Resorts and XchangeWorld Associated Resorts with split week options. List of participating resorts for XchangeWorld can be found in


The following fees are applicable for your QVI Club Gold Vacation Membership:

·         Usage Fee is:

o   a yearly fee payable by the member for the maintenance and repair of QVI Club Home Resorts

o   payable within the year of entitlement

o   to be paid before making a reservation or depositing the weeks of entitlements


·         Xchange Fee is:

o   a fee payable in order to utilise the facilities provided by XchangeWorld on a full week exchange basis

o   to be paid before making a reservation with XchangeWorld


·         Split Week Xchange Fee is:

o   a fee payable in order to utilise the facilities provided by XchangeWorld on a split week (i.e. 3 or 4 nights) exchange basis

o   to be paid before making a reservation with XchangeWorld participating resorts under the split week option only

·         Premium Xchange Fee is:

o   a fee payable in order to utilise the facilities provided at selected prime locations and properties which are available at selected time of the year

o   to be paid before making a reservation with any one of the participating resorts in XchangeWorld

Usage Fee Payment Schedule:

·         USD 200 payable for one weeks of entitlement every alternate yearly

·         For membership purchase before 30th September, the first two weeks of entitlement starts on the current year

·         For membership purchase after 1st October, the first two weeks of entitlement starts on the 1st January of the following year

·         Weeks of entitlement must be deposited before 31st December of the current year to avoid forfeiture

·         If the member does not intend to utilise the weeks of entitlement for that year, or does not intend to deposit the weeks of entitlement, he does not need to pay the usage fee.  However, the entitlements will be forfeited at the end of December of the current year if usage fee is not collected

·         All weeks of entitlement which are deposited will be valid for 2 years calculated from the membership annual reoccurring purchase date

Terms and conditions:

·         No consolidation of weeks of entitlement till the last year of the membership

·         Usage Fee of USD 200 on a per-week-per-unit-per-year basis applies

·         Xchange Fee is applicable for XchangeWorld bookings as follows:

o   USD 118 for a full week exchange

o   USD 78 for a split week exchange

·         Premium Xchange Fee is applicable at selected prime locations and properties and will be determined at the point of reservation

·         All Usage Fee, Xchange Fee, Split Week Xchange Fee and any other fees (if applicable) are subject to change and may be revised without prior notice at the discretion of QVI Club

·         QVI Club Rules apply

Weeks of entitlement can only be utilised at QVI Club Home Resorts, QVI Club Limited Collection Resorts or XchangeWorld Associated Resorts



Prana Resort & Spa, Koh Samui, Thailand

I can say, hand on heart, that Prana is really amazing as a honeymoon resort! It was our first time there. Magnificent views greeted us the moment we walked into the resort’s reception area. It felt just like stepping into a poster! The colour of the water was incredible, with all shades of blues and greens surrounding the island. It was heaven on earth.

This is a great boutique resort, with beautiful surrounding islands sitting on emerald waters, and sun rays glinting off them. Any Garden View room would be great as they are all beautifully designed, nestled among tropical greenery, with a cozy atmosphere. The well-maintained pool was gorgeous, and we enjoyed the spa, which offers relaxing services at great value!  Overall, it’s a private, tranquil, picturesque and attentive property.

The Amala restaurant is where the resort really shines. Breakfast was incredible! The food was remarkable and the service highly personalised. At night, it was truly magical sitting outside listening to the waves. The staff members of Prana were friendly, always ready with a smile and willing to go the extra mile to help us when needed.

We miss Koh Samui and plan to visit again. We really enjoyed our time at Prana and would readily recommend it to anyone looking for a honeymoon resort, or a relaxing, peaceful and luxurious holiday in Koh Samui.

- Dhanraj Desale & Shruti Desale, United Arab Emirates


Palace of the Golden Horses, Kuala Lumpur, Malaysia

It was a wonderful experience taking my parents and my family to visit Kuala Lumpur, the capital of Malaysia, where we stayed at The Palace of the Golden Horses. This huge, sprawling hotel with a grand exterior is one of the most palatial properties in the city.

Our room had a view of the lake that separated the Palace of the Golden Horses from the Mines Resort, while my parents’ room faced three beautiful waterfalls with lush green surroundings. They woke up in the mornings to the sounds of lovely sweet chirping birds and the soothing sound of splashing water.

There are special ferry rides that we all enjoyed. My daughter loved the water theme park a lot. The Palace has also got its own golf course, so with all these leisure and entertainment facilities available, you can enjoy a relaxing holiday in the ‘palace’ without ever leaving the place!

The hotel even had an Indian restaurant which served delicious meals at a very affordable price.

We all thank QVI Club for offering such a dream vacation for an unbelievably low price without compromising on quality!

- Preeti Parvatker, India


Club Olympus, Tenerife Island, Spain

It was truly a fantastic and memorable trip for my guests and I at Club Olympus in Garden City. The hotel staff was excellent and assisted us with all our requests. We especially enjoyed our time at the nearby Aqua Park and Loro Park where they had the most amazing water sports facilities and water theme park.

We would like to thank QVI Club for helping us put together this dream holiday. This was made possible by the Customer Service Ambassador who was always available to assist us whenever we needed help. We had problems deciding on our preferred dates and destinations and even had last minute changes in check-in names. However, she was very patient and professional throughout all these. She even called us several times to follow up on our holiday plans despite the time difference between London and Singapore.

Most importantly, this has made me trust QVI Club completely. Even my friends are interested in becoming QVI Club members after seeing the beautiful pictures and videos taken during my trip. I hope my photos and testimonial will convince you to be a member too!

- Nader Sharafi, UK


What are split weeks?

Split weeks are popular with members who prefer shorter holidays as this gives the consumer the option to split the use into two separate visits to a resort; such as a three-night stay and a four-night stay at different times of the year. A weekend split week is from Saturday to Tuesday (3-night stay) and a weekday split week is from Tuesday to Saturday (4-night stay). Reservations are usually granted on a first-come, first-served basis and subject to availability. For resorts offering split weeks, please refer to

What are the differences between Vacation Club Membership & Q-breaks Packages?

QVI Club Membership is also known as Full Membership. Currently, there is a choice of Diamond, Platinum and Gold membership within the QVI Vacation Club. These are valid for 30 years. For Diamond, the member is entitled to two weeks every year; Platinum is one week per year and as for Gold, it is one week every two years. There is also the Silver membership, which is valid for 10 years with six weeks vacation to be utilised every alternate year, and the Bronze membership, valid for 5 years and with three weeks vacation for every alternate year.

Q-breaks Packages are mostly one-time vacation packages, with new ones being created and offered from time to time.

What are QVI Home Resorts? Where are the QVI Home Resorts located?

QVI Home Resorts are apartments, hotels or resorts that QVI owns and or possesses the right to use.

What is the Usage Fee?

The Usage Fee is a yearly fee payable by the member for the maintenance / repairs of QVI Club Home Resorts. The Usage Fee is payable within the year of entitlement, and to be paid before making a reservation, or to bank in (or deposit) the week for 2 more years.

To utilise the holiday week for the year or to save it for 2 more years, the Usage Fee is payable by 31 December. If the Member is not using his/her week for that year and not saving the week for future use, the Member does not need to pay the Usage Fee. As such, the week for that particular year is not entitled to the Member and will be forfeited.

For Diamond memberships, the Usage Fee is charged per entitlement (two weeks) per unit per year, even if you only choose to utilise one week and forfeit the other, and is subject to change from time to time.

When do I pay the Usage Fee? How can I carry over my holiday week?

If the member does not utilise the holiday week/s for the year, but wishes to bank in the week/s for future use, the Usage Fee is payable by 31 December of that year, so as not to forfeit the week/s. However, if the member does not intend to use his/her week/s for that year, or does not intend to bank in the week/s, the member does not need to pay the Usage Fee.  The entitlement week/s for that particular year will then be forfeited.

The extension of the validity of the banked in week starts from the date of purchase of the membership, and not from the date when the week is banked in. The activation date is the date from which you can start using your week to make a holiday booking.

Example: If the membership is purchased on 22 April 2011, the first year of the holiday entitlement starts from 22 April 2011, and is valid until 31 December 2011. If no Usage Fee is paid during that time, the holiday entitlement is considered unused or unbanked, and will be forfeited after 31 Dec 2011 if the Usage Fee is not paid by then.

The holiday week for 2011 is considered activated only when the Usage Fee is paid, but the validity period will be 2 years from the purchase date, and not the activation date. For example, if you purchase a membership on 22 April 2011, but only pay the Usage Fee on 12 Dec 2011, then the 2-year validity starts from 22 April 2011 and lasts till 21 April 2013. 

Usage Fee is charged per week per unit per year and subject to change from time to time.

Can QVI Club apply for Visas on our behalf?

QVI Club cannot assist in applying for travel visas; members will have to approach the relevant embassies or consulates themselves to obtain necessary visas and documents. Please note that travel arrangements and relevant expenses such as visas, flights, ground transportation, etc, shall be the member’s responsibility, and that room availability cannot be guaranteed at any desired time.

How do I make a booking at Home Resorts?

To expedite a booking, the following information needs to be submitted by phone, fax or email to QVI's Customer Care:

  • Choice of Resort (3 choices)
  • Preferred travel dates
  • Payment Details (if applicable)

Whenever possible, recommend a phone communication for speed and efficiency. Simply contact our Customer Experience Ambassadors at +603 7949 8288.

How many days in advance can I make my bookings?

At least 45 days prior to travel date. We encourage our members to book even earlier if possible to higher chance of securing their preferred travel dates.

What is Cancellation Policy?

Vacation Club Memberships

For QVI Club Home Resort booking:

Member may cancel a confirmed reservation and request for another use period by giving notice to QVI at least 31 days before check-in date.

If cancellation takes place less than 30 days or less prior check-in date, a cancellation fee of not less than USD50 will be applicable.

Full forfeiture of the entitlement week applies to cancellations made 7 days or less prior to the check-in date.

For XchangeWorld Resort booking:

For cancellation 60 days and above prior to check-in date, USD39 will be deducted from Xchange fee and your week will be saved for future use up to the expiry date of usage week entitlement.

For cancellation 59 days to 30 days prior to check-in date, USD49 will be deducted from Xchange fee and week will be saved for future use up to the expiry date of usage week entitlement.

For cancellations done within 29 days till the date of check-in, Xchange fee and week deposited will be forfeited.

I understand that the accommodation is for 2 to 4 persons. May I know the unit configuration?

All bookings or units are subject to availability depending on the resort. Most properties offer units that can accommodate up to 2 persons. The most common unit configurations are:

  • Hotel Unit – The maximum occupancy is for 2 persons, with privacy for 2 persons
  • Studio Unit -  The maximum occupancy is for 2 persons, with privacy for 2 persons
  • 1-Bedroom Unit – The maximum occupancy is for 4 persons, with privacy for 2 persons

I understand that I need a Guest Certificate if I am personally not going for the holiday or if my family or friends are using my package without me. How much is the Guest Certificate Fee? How do I pay?

Currently, the Guest Certificate Fee is USD50. You need to pay the Guest Certificate Fee upon the booking request. Credit card or e-card payment is accepted.

Can I bring guests along?

Guests are allowed so long as the provided number does not exceed the resort's maximum limit per unit.

Are pets allowed?

Pets are not allowed.

How can I transfer my club membership rights to someone else?

Members must get the written consent of QVI Club to transfer their membership rights. A fee of USD75.00 each is payable by the transferer and the transferee for the transfer, for a total payment of USD150.00. Upon the registration of such a transfer, the transferee shall receive a new QVI Club Membership Kit, comprising a QVI ID card and details of the membership purchased. The transferee shall be bound by the Agreement and the Rules stated therein upon the registration of such transfer. Notwithstanding QVI Club’s consent to a transfer, QVI Club will not register any transfer of the membership rights until all outstanding payments due to QVI Club are settled by the transferring member.

Members’ Fee Guide 

Usage Fee USD 200 All Home Resort, Limited Collection, XchangeWorld and Exclusive Boutique Collection bookings (for 1 week or 7 nights' stay)
Xchange Fee USD 118 XchangeWorld bookings (for 1 week or 7 nights' stay)
Split Week Xchange Fee USD 78 XchangeWorld split week* bookings (for 3 or 4 nights' stay)
Exclusive Boutique Collection Premium Xchange Fee Starting from USD 129 Exclusive Boutique Collection bookings (for a 4 day / 3 night stay)
Guest Certificate Fee USD 50 To share your membership benefits with family and friends

*Valid at selected resorts only.


Multilingual Brochure
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BrilCloud 12-Months

BrilCloud 12-Months


Your Business Within Reach

BrilCloud is your very own online storage on the go. Keep all your important data, music, videos, photos and documents in one place and have the freedom to access your files wherever you go. Utilising a network of online storage where data is securely kept, BrilCloud gives you the ability to store your files without the need to install additional storage space on your electronic devices.

BrilCloud is always there for you – with web-based technology, you can access your files anywhere in the world with Internet connection. Computers, tablets and smartphones with any operating system can access BrilCloud using a web browser or native applications (Android and iOS).1

 [1]Mobile apps subject to availability.


BrilCloud allows you to store any types of file, folder, contacts, documents, photos, music, calendars and more while being able to access them anywhere, anytime from your web browser.


BrilCloud keeps all your files synchronised between your devices. With Version Control function, you can systematically keep track and maintain different versions on the go.


BrilCloud lets you share all your files directly or via email with the people in your contact list. Securely share your data by utilising the password protection function.


BrilCloud makes things easier for you with instant thumbnails of your photos and live streaming of music and videos. You can create a playlist and listen to your music, or watch your video online without the need to download them. With PDF viewer, you can also view and read your documents and ebooks right from your web browser. 


With BrilCloud, you can make sure you never accidently lose deleted files. Simply restore the files that were accidentally deleted by selecting them from the Trash Bin and returning them to their rightful place.

  • CALENDARS [Web Browser only]

BrilCloud lets you manage your meetings and deadlines with just a few simple clicks.


Sharing your photos has never been easier. BrilCloud allows you to upload and share your photos and even secure them by setting password protection and an expiry date.


Windows Environment

OS Version

Windows XP Service Pack 3
Windows Vista
Windows 7 (32-bit and 64-bit versions supported)
Windows 8*


At least 1 GHz


At least 1 GB

Web Browsers



Google Chrome, Mozilla FireFox, Internet Explorer





Mac Environment


Mac OS X v10.6 ‘Snow Leopard’

Mac OS X v10.7 ‘Lion’

Mac OS X v10.8 ‘Mountain Lion’ and above


At least 1 GHz processor (Core 2 Duo)


At least 1 GB

Web Browsers


Safari, Google Chrome, Mozilla FireFox, Internet Explorer




On what devices can I use BrilCloud?

BrilCloud is platform independent, which means BrilCloud works on almost any operating platform. A computer, tablet or smartphone with any operating system can access BrilCloud through its web browser.

For Smartphones and Tablets, applications will be provided to users. Such applications will be available on Android and iOS


Whenever I try to connect to BrilTime I see an error message. What do I do?

Clear your cache and cookies and then try again. For Mac users, please use only Safari.



Can I download files from BrilCloud onto my mobile phone?

You can preview your files using the web browser on your mobile device. To download the files, you will need to download the BrilCloud mobile app*.


Do I need to make a purchase to store my files in BrilCloud?

Yes, once you purchase the BrilNet and BrilCloud annual subscription, you can use up to 50 GB of online storage. You can also choose to share your files with non-BrilCloud users without them having to make any purchase.


What is the maximum file size I can share/download at a time?

You can share or download files up to 2 GB at a time.


What kind of files can I store in my BrilCloud Drive?

BrilCloud allows users to upload and store any types of files and access them from any location, provided that there is an Internet connection.


Can I share files uploaded on my BrilCloud account?

Yes. BrilCloud allows you to share your files with others via email pre-included with a download link. Each download link will remain active for 7 days.


Which music file format is supported?

Major formats are supports – MP4, MP3, OGV, etc.


Can I retrieve a file/folder after it has been deleted?

You can go to the trash icon on the right side and restore the file. Once deleted, the file will remain in the trash bin for 180 days.

I cannot upload a profile picture.

Make sure the format of the image is either in png or jpg. 


I received a shared link but I am unable to download the file.

Check to see if the link has expired. Once expired, you will need to request for a new download link from the sender.


How do I share, rename, download or delete a file?

By hovering your cursor on a file, you will be presented with the option to rename, download or share your file.


How do I create/upload a new file?

You can create files by simply clicking on the New button. You will be provided with three options:

Text file will create a text file to your current folder in BrilCloud.

Folder will create a folder within your current folder.

From link will download the selected file from the provided link and place it into the current folder.

How can I move a file from one folder to another?

Files can be moved by dragging and dropping them into another folder.


How do I import contacts into my BrilCloud address book?

1.       Click on the contact settings icon at the bottom.

2.       A pop up will appear.

3.       Select the address book you would like to import the contacts into.

4.       An upload window will appear where you can select your files. You have the option to upload one file at a time or upload them all in one go.

5.       Once uploaded, your contacts will be automatically placed in your address book.

Note: the file format of your contacts must be in vcf.


Why is the calendar app asking for my current location?

The calendar needs your current position in order to detect your time zone. Without the correct time zone, there will be a time offset between the events in BrilCloud and the desktop calendar synchronised with BrilCloud. You can also set the time zone manually in the personal settings.


What are the system requirements? (Is it Mac compatible?)



Operating System

Windows XP Service Pack 3,Windows Vista, Windows 7 (32-bit and 64-bit versions supported), Windows 8*



1 GHz or more


1 GB or more


Web Browsers


Google Chrome, Mozilla FireFox, Internet Explorer



Operating System

Mac OS X v10.6 ‘Snow Leopard’

Mac OS X v10.7 ‘Lion’

Mac OS X v10.8 ‘Mountain Lion’ and above



1 GHz processor (Core 2 Duo) or more


1 GB or more


Web Browsers


Safari, Google Chrome, Mozilla FireFox, Internet Explorer



Who can I contact if I have any other problems?

Contact QNET Global Support Centre (GSC) at if you have any other problems regarding the use of BrilCloud.


*Mobile app subject to availability.


Activation Process

1. Log in to your Virtual Office

2. Activate by clicking the BrilTime badge on your Virtual Office dashboard

3.  Follow the activation link.

4. Choose a unique QID (QNET Life Site users already have a QID and are logged in automatically).

5. Check your email and get started.